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Karasiكراسي

Support

We're here to help customers and businesses.

Fastest: open a ticket in the app

Go to Settings, then Support, and include your booking reference (for example KRS-4F7K2) if it's about a booking. We usually reply within two hours during working hours.

Email

support@karasiapp.com

For businesses

Partner support replies within an hour during working hours. Open a ticket from Settings in business mode.

Working hours: Saturday to Thursday, 10:00 AM to 10:00 PM Baghdad time.